Return and Refund Policy

Customer satisfaction is important to us.

We accept returns only for defective, damaged, or incorrect items received by the customer. Returns must be requested within 7 days of delivery.

Returned products must be in their original packaging and in the same condition as received. Refunds will be processed after inspection and verification of the returned item.

Shipping fees are non-refundable unless the product is defective or the wrong item was sent.

To request a return or report a defective product, please contact us at contact@iberhoma.com with your order number and a description of the issue.